Question 1: Is your company a manufacturer or a trader?
Answer: Our company is a manufacturer with its own manufacturing capabilities. We also have our own design and R&D team, and we launch the most unique products to the market every year.
Question 2: What are your main products?
Answer: We are a company focusing on smart home products. We mainly produce smart sockets, smart switches, smart security, smart sensors and other products. Almost all the products needed in the home can be obtained in our company.
Question 3: I want to produce products with my own brand and unique requirements. Can you do it?
Answer: Absolutely. We support customer customization of products. From some functional adjustments of the product itself to the replacement of the packaging box and instructions, we can meet the needs.
Question 4:Do the prices include tax?
Answer:The quotations we provide are all excluding tax. If you need a quotation including tax, we will provide it again. We generally charge 13% tax.
Question 5:What if there is a problem with the goods?
Answer:We provide comprehensive after-sales service, whether it is product replacement, return or technical support, we will handle it for you.